What Is "DRI*" on My Bank Statement?

DRI* usually means Digital River processed a software, digital product, or subscription payment for another company.

Plain-English explanation

Digital River provides ecommerce and merchant-of-record services for software and digital-product companies. A statement can show DRI* followed by a shortened merchant name, or a form of Digital River's corporate name, instead of the software brand you remember. The processor may handle billing, tax, and payment collection while the product itself is supplied by another company.

Useful context before you act

A Digital River entry may be a one-time software license, downloadable product, security tool, game, or subscription renewal. Annual plans can reappear long after the original order, and the renewal descriptor may not look exactly like the first purchase.

Search email for Digital River, DRI, order, renewal, and the exact amount. Review old product accounts and software installed on your devices. A receipt from Digital River commonly provides the product or seller name needed to identify the charge.

For a recognized purchase, direct account or refund questions to the product seller or the contact shown in the receipt. If no purchase matches and the cardholder did not authorize the transaction, contact the card issuer and include the complete DRI* descriptor.

Do not treat the processor name as the product name when comparing the charge with your records. Look for the original order date, the billing interval, and any currency or tax difference shown on the receipt. Those details can explain why a renewal amount is not identical to the first payment.

Most common reasons this appears

• Software license or downloadable product purchased through Digital River
• Subscription renewal for a software, security, or digital-service company
• Bank showing the merchant-of-record prefix instead of the product brand

How to verify this charge

• Search email for Digital River, DRI, the amount, and the charge date.
• Review software accounts, installed products, and old order confirmations.
• Use the seller and order details from the receipt to confirm the transaction.

When to be concerned

• No Digital River receipt or software account matches the payment.
• A recurring DRI* charge continues after a subscription was cancelled.
• The amount has no connection to any digital product you use.

Part of: Payment processors & POS →