What Is eWAY on My Bank Statement?

WEB ACTIVE CORPORATION and EWAY can identify payments handled through eWAY, a payment gateway associated with Global Payments in Australia and New Zealand. The underlying merchant may have a different name.

Plain-English explanation

eWAY supplies payment gateway and processing services for businesses in Australia and New Zealand and is associated with Global Payments. A bank statement may therefore show WEB ACTIVE CORPORATION, EWAY, a merchant name, or a shortened combination of those details. The way it appears depends on the merchant configuration and the bank's statement format. The processor label does not tell you by itself what product or service was purchased. Start by checking the complete transaction view, because it may contain extra text, a location, or a reference not visible in a notification. Compare the amount and date with online order accounts, email confirmations, invoices, bookings, and subscriptions. Remember that a merchant can use a trading name that is different from the descriptor, and card payments may post after an order is placed. If you find a likely seller, request a receipt or explanation directly from that seller. If you cannot match the payment, do not provide card credentials to an unverified contact; instead, contact your issuing bank or card provider and follow its advice for reporting an unrecognized charge.

Useful context before you act

Payment-gateway names are commonly shown when statement space is limited.

The complete descriptor and merchant receipt are more useful than a partial push notification.

Most common reasons this appears

An online merchant used eWAY to accept a card payment.
A booking, invoice, or subscription was processed through an eWAY-enabled checkout.
The bank displayed a shortened processor-led descriptor.

How to verify this charge

Review full transaction details and record any merchant text or reference.
Search order emails and account histories using the date and amount.
Ask a likely merchant to match the payment before sharing sensitive account data.
Report the charge to the issuer if no legitimate match can be established.

When to be concerned

No receipt, booking, or merchant account supports the payment.
The amount is different from a known order without a clear adjustment.
A purported support contact asks for full card details or one-time codes.

Frequently asked questions

What is eWAY on my bank statement?

eWAY is a payment gateway and processor used by merchants. The entry may identify the payment service rather than the shop, so compare it with order records and the full descriptor.

What is WEB ACTIVE CORPORATION on a card statement?

WEB ACTIVE CORPORATION can identify an eWAY payment handled for a merchant in Australia or New Zealand. Search receipts, bookings, and emails for the same date and amount.

Can eWAY tell me who charged my card?

The most useful first step is the full transaction detail and your merchant receipt. If you cannot identify the payment, ask the card issuer what merchant information it can provide.

Part of: Payment processors & POS →