What Is "NAYAX" on My Bank Statement?

NAYAX usually identifies a payment made at a self-service location using a Nayax payment terminal, such as a vending machine, laundromat, or parking facility.

Plain-English explanation

Nayax supplies payment technology for unattended and self-service businesses. A bank may show NAYAX, NAYAX CANADA INC, or NAYAX followed by a business name when a card is used at a supported terminal. The name on the statement identifies the payment technology or operating entity that processed the transaction, while the physical location may be a vending machine, laundromat, car park, kiosk, or another unattended service.

Useful context before you act

Small unattended purchases are easy to overlook because there may be no emailed receipt. The amount can also be different from the displayed price if a machine dispenses a product after a short authorization or if your bank groups transaction details in a compact format.

Review the date, local time, and amount against travel, parking, laundry, vending, and campus or workplace visits. Check the full bank transaction details for a location, terminal reference, or merchant text that is hidden from the account summary.

If the charge came from a machine or facility you can identify, contact that operator first for transaction details. If the transaction is not connected to any visit and your card was not used there, contact your bank or card issuer promptly.

Most common reasons this appears

• Vending machine purchase processed through a Nayax terminal
• Laundry, parking, car-wash, or other unattended service payment
• Bank displaying the Nayax operating or processing name instead of the physical location

How to verify this charge

• Match the date and amount to recent vending, laundry, parking, or kiosk use.
• Open the full statement entry and look for a location or merchant suffix.
• Contact the facility operator if you can identify where the terminal was used.

When to be concerned

• You were not near a Nayax-supported self-service location.
• The amount is inconsistent with the product or service you used.
• Several NAYAX entries appear on dates when you did not have the card.

Part of: Payment processors & POS →