What Is "CSC SERVICEWORKS" on My Bank Statement?

CSC SERVICEWORKS usually identifies a payment for laundry, an air pump, or similar unattended equipment operated by CSC ServiceWorks.

Plain-English explanation

CSC ServiceWorks operates unattended equipment and services, including laundry machines and air pumps. A statement may show CSC SERVICEWORKS directly or display CTLP CSC SERVICEWORKS, where CTLP is an additional processor or network prefix in the bank's transaction description. These formats refer to the same underlying CSC ServiceWorks context rather than two separate merchants.

Useful context before you act

The purchase may not generate an emailed receipt, so the bank date and amount are often the main clues. Review apartment, dormitory, hotel, laundromat, parking, travel, and roadside stops around the transaction date. The machine location may be easier to identify from where you were than from the shortened descriptor.

Open the full bank entry to see whether a city, terminal reference, or longer descriptor is available. If the charge came from shared laundry equipment, ask the property manager or facility operator which machines are serviced by CSC ServiceWorks.

If you can identify the facility but the amount looks wrong, contact the operator with the date and amount. If you were not at a relevant location and did not authorize the payment, contact your bank or card issuer and provide both CSC SERVICEWORKS and any CTLP prefix shown.

Keep in mind that a machine payment can post after the visit, especially when the bank first shows a pending authorization and later settles it. Compare both pending and completed entries so you do not mistake one transaction moving through processing for two separate purchases.

Most common reasons this appears

How to verify this charge

When to be concerned

Part of: Payment processors & POS →