What Is "SP*" on My Bank Statement?
SP* is typically a Shopify Payments descriptor, meaning you bought something from an online store that uses Shopify's payment system. The letters after SP* usually contain the store name.
Plain-English explanation
Shopify Payments uses 'SP*' as a prefix on bank statement descriptors for some transactions. You may see SP* followed by a shortened store name. This is the same as a Shopify Payments charge — a purchase from an online store built on Shopify.
Most common reasons this appears
- Online purchase at a Shopify store (clothing, electronics, beauty products, etc.)
- Subscription or recurring billing from a Shopify merchant
- Digital product or gift card from a Shopify store
How to verify this charge
- Search your email for orders placed at the store named after SP*.
- Visit the store's website to check order history if you have an account.
- Contact Shopify Partner support at shopify.com/support with the charge details.
When to be concerned
- No order email from any online store around the charge date.
- Store name after SP* is a random string of characters.
- Multiple SP* charges from different stores you don't recognize.
Part of: Payment processors & POS →