What Is a "Shopify" Charge on My Bank Statement?

A Shopify charge means either you made a purchase at an online store running on Shopify, or (if you're a store owner) it's your monthly Shopify subscription fee.

Plain-English explanation

Shopify powers over 4 million online stores. When you buy from a Shopify merchant, the charge may appear as 'Shopify' rather than the store name depending on the merchant's payment setup. If you run a Shopify store yourself, it could be your monthly plan fee.

Most common reasons this appears

• Online purchase from a Shopify-powered store
• Monthly Shopify subscription fee (if you're a merchant)
• App or digital product sold through a Shopify storefront

How to verify this charge

• Check your email for order confirmations from online stores.
• Log in to your Shopify admin if you operate a store.
• Contact Shopify Support at shopify.com/support with the charge date and amount.

When to be concerned

• No order confirmation email for any recent online purchase.
• Amount is much larger than expected for any order.
• You don't run a Shopify store and haven't shopped online recently.

Part of: Retail & marketplaces →