What Is "Stripe" or "STRIPE.COM" on My Bank Statement?

STRIPE or STRIPE.COM on your statement means an online business used Stripe to process your card payment. Stripe is a payment processor, not the seller — you need to identify the actual merchant.

Plain-English explanation

When a merchant uses Stripe and doesn't configure a custom statement descriptor, your bank shows 'STRIPE' or 'STRIPE.COM' instead of their business name. This is common with newer or smaller online businesses. Stripe's lookup tool can identify the merchant from your card details.

Most common reasons this appears

• Online purchase at a website that uses Stripe but hasn't set a custom descriptor
• Subscription renewal where the business name wasn't configured
• Digital product or service purchase online

How to verify this charge

• Visit stripe.com/contact → 'I have a charge on my bank statement'.
• Enter your card's last 4 digits and the charge date.
• Email the merchant for a receipt once identified.
• File a dispute with your bank if the merchant is unrecognized after using Stripe's tool.

When to be concerned

• Stripe's tool shows no merchant for your card and date.
• Merchant identified is in a country or industry you haven't dealt with.
• The charge appears multiple times without corresponding purchases.

Part of: Payment processors & POS →